Accreditation

The staff at Adult Speech Pathology would like to take this opportunity to offer our services in any way deemed helpful to assist staff at Residential Aged Care Facilities in meeting the current standards.

According to the Aged Care Standards and Accreditation Agency,

The best way to prepare for a visit is to ensure the home is confident it provides care and services to residents according to the Accreditation Standards. This means the home is not creating and maintaining systems for accreditation, but for the benefit of residents – reflecting a resident focus.”

We have listed for your consideration some ideas of how we might be able to support you in preparing for the Accreditation process in relation to the current standards. We can be flexible depending on your requirements.

We can offer ‘accreditation packages’ if preferred. These could include, for example, a review of residents currently receiving a modified diet, menu reviews and targeted staff training development sessions. We would be more than happy to develop a package that best meets your organisation’s needs.

Please feel free to contact us if you would like any further information.

Accreditation Standards

Standard 1: Management systems, staffing and organisational development

 Principle: Within the philosophy and level of care offered in the residential care service, management systems are responsive to the needs of residents, their representatives, staff and stakeholders, and the changing environment in which the service operates.

Expected outcomes
1.1 Continuous improvement

The organisation actively pursues continuous improvement

  • We can assist your facility in creating continuous improvement projects around safe eating and swallowing or communication in the ageing population
  • We can help to develop and analyse results from resident and staff surveys re understanding of swallowing difficulties, satisfaction of modified diets
  • We can complete audits of meals/menus, audits of records to identify residents receiving modified diets and reviews of case notes to find appropriate (and current) documentation to substantiate any modifications
  • We can assist in the creation of policy & procedure documents around safe eating & swallowing, and can write information for inclusion in resident and staff handbooks including orientation information
  • We can prepare information for articles in newsletters or on noticeboards
  • We can create pamphlets and information sheets for resident and staff use

 1.2 Regulatory compliance
The organisation’s management has systems in place to identify and ensure compliance with all relevant legislation, regulatory requirements, professional standards and guidelines

  • We can provide documentation to ensure compliance with appropriate legislation for all our visiting Speech Pathologists, including: Speech Pathology Australia membership certificates, Insurance Certificates of Currency and Police Checks

1.3 Education and staff development
Management and staff have appropriate knowledge and skills to perform their roles effectively

  • We can provide training for all staff around safe eating and swallowing, and communication (see Standard 2).

1.7 Inventory and equipment
Stocks of appropriate goods and equipment for quality service delivery are available

  • We can provide advice and information about a range of products for residents requiring modifications to their diets, including information about a range of thickened fluids and thickening products, and equipment associated with eating and drinking, e.g. modified spoons, cups etc.

 1.9 External services
All externally sourced services are provided in a way that meets the residential care service’s needs and service quality goals

  • See standard 1.2

 Standard 2: Health and personal care

Principle: Residents’ physical and mental health will be promoted and achieved at the optimum level in partnership between each resident (or his or her representative) and the health care team.

Expected outcomes
2.1 Continuous improvement
The organisation actively pursues continuous improvement

  • We can provide ongoing training and development sessions aimed at improving knowledge and detection of swallowing and communication difficulties and practical ways of assisting people with impairments in these areas
  • We can provide ongoing assessment and reviews of individuals with swallowing difficulties and those requiring modified diets

2.2 Regulatory compliance
The organisation’s management has systems in place to identify and ensure compliance with all relevant legislation, regulatory requirements, professional standards, and guidelines, about health and personal care

  • We can offer you training sessions that focus on educating staff about the terminology and requirements around the current modified diet and fluid standards within Australia.
  • We can assist in developing information systems for nutrition and hydration requirements for residents and/or referral systems

2.3 Education and staff development
Management and staff have appropriate knowledge and skills to perform their roles effectively

  • Our training staff development and training sessions can be tailored to your specific requirements (1hr, 1.5hr or 2hr). Popular training session topics include safe swallowing, practical aspects of eating and swallowing, preparation of modified diets and fluids for kitchen staff, swallowing management for those with advanced dementia and facilitating communication.

2.4 Clinical care
Residents receive appropriate clinical care

  • We can assess and review individuals for swallowing difficulties to ensure that their food, fluid and medication intake is being managed appropriately.
  • Assessment and therapy of communication impairments can also be provided.

2.6 Other health and related services
Residents are referred to appropriate health specialists in accordance with the resident’s needs and preferences

  • Staff can refer residents for assessment if they feel that an individual is having swallowing or communication difficulties. You can contact us directly by phone or can email or fax. Usually a doctor’s referral is not required.
  • We can also identify if further investigation is required and refer to appropriate specialists if necessary.

2.7 Medication management
Residents’ medication is managed safely and correctly

  • We can assess residents’ swallowing abilities and make recommendations for the best method of delivery of medications for the individual.

2.9 Palliative care
The comfort and dignity of terminally ill residents is maintained

  • We can offer advice for residents around palliative care directives to ensure an individual is comfortable with food and fluid intake in their final stages.

2.10 Nutrition and hydration
Residents receive adequate nourishment and hydration

  • Through assessment and review of individuals, we can recommend the most suitable diet/ modified diet to suit an individual’s abilities and to ensure they do not receive meals that they can not manage, resulting in reduced risk of dehydration and malnourishment.

2.13 Behavioural management
The needs of residents with challenging behaviours are managed effectively

  • We can offer advice on behaviour management for individuals at mealtimes

2.15 Oral and dental care
Residents’ oral and dental health is maintained

  • We can provide written information for oral/mouth care, particularly for residents who require assistance from nursing staff to complete mouth care

2.16 Sensory loss
Residents’ sensory losses are identified and managed effectively

  • We can run communication groups for residents to help them to appreciate communication difficulties among their fellow residents, and to demonstrate strategies to improve communication interactions
  • We can provide training to care and nursing staff to highlight the impact of sensory loss on communication and to demonstrate strategies for improving communication

Standard 3: Resident lifestyle

Principle: Residents retain their personal, civic, legal and consumer rights, and are assisted to achieve active control of their own lives within the residential care service and in the community.

Expected outcomes

3.1 Continuous improvement
The organisation actively pursues continuous improvement

  • We can assist you in developing ways to improve resident quality of life with planning new and interesting meal ideas for those requiring modified diets so that residents feel they have a choice of meals and food they can eat

3.2 Regulatory compliance
The organisation’s management has systems in place to identify and ensure compliance with all relevant legislation, regulatory requirements, professional standards, and guidelines, about resident lifestyle

  • We can educate families of those requiring modified diets on topics such as eating out on modified diets and diet requirements for residents to ensure that they follow modified diet guidelines so that residents feel they can enjoy meals when they are out side of the facility.

3.3 Education and staff development
Management and staff have appropriate knowledge and skills to perform their roles effectively

  • Staff can be educated about the best feeding methods for individuals requiring assistance with their meals, which can improve a person’s mealtime experiences (see Standard 2).

3.5 Independence
Residents are assisted to achieve maximum independence, maintain friendships and participate in the life of the community within and outside the residential care service

  • We can make mealtime recommendations to ensure that residents are eating as independently as possible.